Listo vs RAY
RAY charges you no commission. It charges your customer.
According to its own pricing page, every order that comes in through RAY charges your customer a 5% service fee, on top of delivery. With Listo your customer pays for their order and its delivery. Nothing more.
Source: rayapp.ai/es/precios, question "¿Mis clientes pagan algo extra?", consulted on September 27, 2026.
What your customer pays for a $250 order
$3,750 a month
What your customers pay RAY in service charges with 10 orders of $250 a day. More than five times the $591 plus IVA you "save" on its plan.
The full comparison
Their plan costs less.
Now read the rest.
We put in everything, including what RAY charges less for. You do the math.
Commission on your sales
RAY0%0%Charge to your customer on each order
RAY5% of the order, plus delivery$0Plan per branch
RAY$1,399 plus IVA a monthCheaper$1,990 plus IVA a monthEach extra branch
RAY$899 plus IVA a monthCheaper$1,990 plus IVA a monthDelivery fare
RAYNot published: "Ask us for your area's rate"Published: from $54 plus IVAFriday night, in the rain
RAYQuotes each order, and does not say if it goes upThe same fare at any hourAI assistant conversations
RAY"No cap", but their terms allow charging extra if you "exceed reasonable use"200 included, $8 plus IVA each extraHow you cancel
RAYBy email, with 30 days' noticeFrom your account, whenever you wantContract
RAYLaws of Argentina, courts of Buenos AiresLaws of Mexico, courts of Guadalajara
| Concept | RAY | |
|---|---|---|
| Commission on your sales | 0% | 0% |
| Charge to your customer on each order | 5% of the order, plus delivery | $0 |
| Plan per branch | $1,399 plus IVA a monthCheaper | $1,990 plus IVA a month |
| Each extra branch | $899 plus IVA a monthCheaper | $1,990 plus IVA a month |
| Delivery fare | Not published: "Ask us for your area's rate" | Published: from $54 plus IVA |
| Friday night, in the rain | Quotes each order, and does not say if it goes up | The same fare at any hour |
| AI assistant conversations | "No cap", but their terms allow charging extra if you "exceed reasonable use" | 200 included, $8 plus IVA each extra |
| How you cancel | By email, with 30 days' notice | From your account, whenever you want |
| Contract | Laws of Argentina, courts of Buenos Aires | Laws of Mexico, courts of Guadalajara |
Prices in Mexican pesos. RAY's data taken from rayapp.ai/es/precios, rayapp.ai/es/ray-vs-listo and rayapp.ai/es/terms-of-service on September 27, 2026.
No surge pricing
Friday, 9 at night, it is raining. How much is your delivery?
With Listo the delivery depends only on distance: it costs the same on Friday night as on Tuesday at noon, and you see it before you request it.
RAY does not publish its fare and quotes it order by order. Before you sign, ask them for the written price of a 3 km trip on a Friday at 9 at night.
Friday, 9 at night, in the rain
$54
plus IVA, up to 3 km
On Tuesday at noon, the same.
RAY
Friday, 9 at night, in the rain
$ ?
Not published
"Ask us for your area's rate."
Their answer at rayapp.ai/es/ray-vs-listo, in the row Costo del envío.
Their terms, not ours
RAY's fine print.
Word for word.
Four clauses of the terms RAY publishes at rayapp.ai/es/terms-of-service. Read them before you sign.
- RAY's terms, clause 4.3
"Salvo indicación contraria, los Servicios se renovarán automáticamente. La no renovación debe notificarse con 30 días de antelación."
With Listo you cancel whenever you want, with no 30 days' notice; if you paid for the year, we let you know before renewing it.
- RAY's terms, clause 4.5
"La cancelación debe solicitarse por correo electrónico y se considerará efectiva una vez saldadas todas las tarifas pendientes."
With Listo you cancel from your account, whenever you want.
- RAY's terms, clause 3.7
"RAY podrá limitar el acceso o aplicar tarifas adicionales si el Cliente excede el uso razonable según la Política de Uso Justo."
With Listo the limit is in our terms: 200 conversations included and $8 plus IVA each extra.
- RAY's terms, clause 11
"El uso de la Plataforma fuera de Argentina es bajo responsabilidad exclusiva del Cliente, quien debe garantizar el cumplimiento de las leyes locales que resulten aplicables."
Listo is a Guadalajara company: laws of Mexico and CFDI invoices.
What RAY says about Listo
"A cambio, cobra $591 MXN más de plan al mes y limita la asistente a 200 conversaciones."Half of it is true.
The other half is not.
Our plan does cost $591 more. But Listo's AI assistant has no limit: it includes 200 conversations a month, each extra one costs $8 plus IVA, and it keeps answering. You see the usage in your dashboard.
And the $591 you save on their plan, your customers pay to RAY in service charges with 48 orders of $250.
Choose well
RAY or Listo? It depends on
what you want to solve.
RAY suits you if...
- You want table reservations, loyalty points and an app with your brand.
- Your customers message you on Instagram and Facebook, or call you.
- You do not mind your customer paying 5% more on every order.
Listo suits you if...
- Your delivery orders come in by WhatsApp, by phone or through your menu.
- You want to know what each delivery costs before you request it, at any hour.
- You want your customer to pay for their order and its delivery. Nothing more.
- You want to be able to leave whenever you want, with no 30 days' notice.
- You want support on WhatsApp with people in Mexico, not bots.
- You want fewer failed deliveries: your customer can mark their door on the map, you can ask for a delivery PIN and you see the photo of each delivery.
- You want you and your customer to see the order live, with WhatsApp updates at every step.
- You want your digital menu with a link and a QR code, free.
- You want a simple dashboard to request a courier in a few taps, from your phone or your computer.
- You want a platform that gets better every week.
Coming from RAY?
We move your menu over. Free.
Send us your menu however you have it, as a photo, a PDF or the link to your page, and we set it up in your Listo account at no cost. You only check the prices.